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Meet the Team

Joseph Cox Photo

Joseph Cox

Managing Partner

Joe is a 2004 graduate of Duquesne University. He joined HBS in 2009 and was named partner in 2015. Joe has been in the insurance industry since 2005 and specializes in the senior Medicare field.

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Chris Zappa


Chris is a graduate of the University of Pittsburgh. He joined HBS in 2009 and became partner in 2016. He started in the insurance industry in 2007. He brings with him years of experience specializing in the senior field.

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Jessica Campbell


Jessica joined HBS in 2014 from US Airways where she was a record analyst. She is an integral part of the day to day business helping both clients and staff.

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Carlo Dorazio

Executive Vice President Property and Casualty

Carlo is a 2005 graduate of the University of Pittsburgh and joined HBS in 2020. He has been an insurance and financial planning professional for the past 12 years. He specializes in helping people review their home, auto, and commercial business insurance coverage needs.

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Thomas Carletti


Thomas Carletti attended the University of Pittsburgh and obtained his insurance license in 2012. He is a father of 4 wonderful children and enjoys helping senior citizens with all their Medicare and other insurance needs.

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Don Viti


Don, a graduate of PTI School of International Business in 1973, started his career with Bankers Life and Casualty in 1985. He left Bankers to open his own agency in 1996. In 2008 he partnered with Tom Bundy. Don has experience in senior, individual, and group products. He developed the senior division of HBS.

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Autumn Giocondi


Autumn is a 2001 graduate of Slippery Rock University. She joined HBS in 2018, and has been in the insurance industry since 2015.

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Lynn Groomes


Lynn has been with HBS since 2010. She has a master's degree in Social Work (WVU) and Business Administration (RMU). Lynn has dedicated her career to helping her clients understand health insurance, in particular Medicare, so they can make the absolute best health insurance decision.

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Aaron Kean


Aaron graduated from West Virginia University in 2005. He started his career at HBS in 2016 and became the agency Field Trainer in 2020. In addition to maintaining his personal book of business Aaron assists in the development of new agents at HBS.

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Linda Clautti


Linda has a doctoral degree from Duquesne University in Educational Leadership. She is a retired school superintendent who enjoys educating people about healthcare, especially Medicare. and insurance/ legacy options, ensuring that they feel secure in their choices and their future.

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Joe Masucci


Joe attended Robert Morris University and joined HBS in December of 2008. He has been in the insurance business for over 15 years and is experienced in senior, individual and group health insurance plans. He is also a National Social Security Advisor Certificate holder which allows him to help clients maximize their social security needs.

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James DelGreco


James was born and raised in Pittsburgh Pennsylvania, and graduated from California University of Pennsylvania. He has been in the insurance industry for 5 years, and recently joined HBS to specialize in Medicare.

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Christine Olson


Christine has been in the insurance industry for eight years. She joined HBS in 2014 specializing in the senior market. She also provides solutions for individuals and families searching for health insurance coverage through the marketplace. She offers other products such as life insurance, hospital indemnity, recovery care and fixed annuities.

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Kayla Sadler


Kayla has been in the insurance industry since 2015 gaining experience in medical and voluntary products. She joined the HBS team in 2018 to expand the Small Group sector of HBS. In addition to her group benefits expertise Kayla assists clients with their Medicare and Life insurance needs. She and her husband reside in the Pittsburgh area with their beautiful boy, Beckham.

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Jamie Wright


Jamie has worked in the health insurance industry for 22 years, The last 10 at Health Benefit Services. She enjoys educating seniors on their Medicare health plan options. It is a very rewarding job and she looks forward to helping you in the future.

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Crystal Manning


Crystal has over 35 years in the health care insurance industry. She obtained her bachelor's degree from LaRoche College. Crystal genuinely enjoys working with seniors and their families to assist them with their Medicare needs. She is an experienced speaker and writes for various local magazines on current Medicare concerns. She is active in her church community with Ladies of Charity and Jesus in Disguise (homeless) ministries.